cebaji's Privacy Policy

This privacy policy ("Policy") applies to cebaji's online gaming platform (cebaji.cam) and all related services. This policy has been prepared for users residing in Bangladesh and is effective in accordance with applicable data protection regulations of Bangladesh.

When you register on the cebaji platform, play games, make payments, or use our services in any way, you will be considered to have given your consent to the terms of this privacy policy.

Our goal is to ensure the highest level of protection for your personal information and to transparently inform you of the purposes for which your information is used. cebaji believes that your privacy is a fundamental right and we are committed to protecting that right.

We collect the following types of information to operate the cebaji platform and provide you with the best possible service:

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification — our platform is for those aged 21 and above only)
• Mobile number and email address
• National ID card or passport details (during KYC verification)
• Residential address in Bangladesh

1.2 Account and Transaction Information

• Username and password (stored in encrypted form)
• Deposit and withdrawal history, amounts, and methods (bKash, Nagad, Rocket, bank transfer)
• Records of bonus claims and promotional benefits received
• Game play history, betting records, and balance information

1.3 Technical and Device Information

• IP address and device type (mobile, tablet, desktop)
• Browser type and version, operating system
• Cookies and session data
• Time of site access, time spent, and pages visited
• Referral source (how you came to our site)

1.4 Communication Information

• Messages sent via live chat and support requests
• All communications sent by email
• Complaint and feedback records

cebaji collects your information in the following ways:

2.1 Direct Collection

When you open an account with cebaji, fill in a registration form, make a payment, or contact our support team, you provide information to us directly. This information is collected on the basis of your explicit consent.

2.2 Automatic Collection

When you browse our website, cookies, web beacons, and similar technologies automatically collect certain technical information. This information helps us improve the quality of our service and ensure security.

2.3 Cookie Policy

We use essential cookies (for account login and security), analytical cookies (for service improvement), and functional cookies (for a personalised experience). You can manage cookies from your browser settings, but disabling certain essential cookies may affect the functionality of the platform.

2.4 Third-Party Sources

For identity verification and fraud prevention purposes, we may receive limited information from legitimate third-party verification services.

cebaji uses the information collected from you only for legitimate business purposes. Those purposes are described in detail below:

3.1 Service Operation and Delivery

• Account creation, management, and verification
• Processing deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳500)
• Providing bonuses and promotional offers
• Smooth operation of gaming services

3.2 Security and Compliance

• Prevention of fraud, money laundering, and illegal activity
• Age verification (ensuring access only for those aged 21 and above)
• Completing the KYC (Know Your Customer) process
• Enforcing responsible gaming policies
• Meeting legal obligations

3.3 Service Improvement

• Analysing and improving user experience
• Identifying and resolving technical issues
• Planning new games and features
• Monitoring platform performance

3.4 Communication

• Sending transaction confirmation messages
• Notifying users of important account updates
• Providing information about promotional offers (if you have given your consent)
• Providing customer support

cebaji never sells your personal information or transfers it to third parties for marketing purposes. The limited circumstances in which information may be disclosed are described below:

4.1 Service Partners

We share necessary information with payment processors (bKash, Nagad, Rocket, and banking partners), software and game providers, and identity verification services. These partners may use the information only for specified purposes and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose necessary information in response to a legal order or directive from Bangladeshi courts, law enforcement agencies, or regulatory authorities.

4.3 Fraud Prevention

We may share information with relevant authorities to prevent suspected fraud, money laundering, or other illegal activity.

4.4 Business Changes

In the event of a business merger, acquisition, or sale, user information may be transferred. You will be informed in advance in such a situation.

cebaji takes industry-standard technical and organisational measures to protect your information:

5.1 Technical Security

• SSL Encryption: All communications between you and our servers are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information that is stored is kept in encrypted form.
• Firewall: Advanced firewalls and intrusion detection systems are in place.
• Secure Payments: Payment information is always processed through secure, certified gateways.
• Regular Security Audits: Our systems undergo regular security audits.

5.2 Organisational Security

• Only authorised staff may access your information to the extent necessary (principle of least privilege).
• All staff are trained in privacy and data protection.
• A rapid response plan for data breaches is in place.

5.3 Your Responsibility

You also have some responsibility for the security of your account: use a strong password, do not share your password with anyone, always use the official cebaji.cam website, and notify us immediately if you notice anything suspicious.

We retain your information only for as long as is necessary or as required by law:

• Active Account Information: For as long as the account remains active and for the period necessary to provide related services.
• Transaction Records: Financial transaction information is retained for the period specified under Bangladesh's financial regulations.
• Closed Account Information: Even after an account is closed, information may be retained for the period necessary to meet legal, tax, and regulatory obligations.
• Communication Records: Records of support and complaint-related communications are kept for a limited period.

Once the specified retention period has ended, information is securely deleted or anonymised in a way that prevents you from being identified.

You have the following rights over your personal information:

7.1 Right to Know

You can find out what information we hold about you, how we use it, and with whom we have shared it. Contact our support team for this information.

7.2 Right to Rectification

If any of your information is incorrect or out of date, you can correct it through your account settings or with the help of the support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for legal or regulatory reasons.

7.4 Right to Object

You may object to marketing communications or unspecified processing. In such cases we will respect your wishes.

7.5 Data Portability

You may request a structured copy of the information you have provided.

Some of our service partners may be located outside Bangladesh, such as game software providers. In such cases your information may be transferred internationally.

For such transfers we ensure that:

• The receiving party is capable of meeting our privacy standards.
• Appropriate contractual safeguards are in place.
• Your information will be used only for the purposes described in this policy.

We always give the highest priority to user data protection in international data transfers.

cebaji's services are for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21.

We conduct a KYC process for age verification. If we find that information from a minor has been collected by mistake, we will immediately close that account and delete the data.

If you believe a minor has registered on our platform, please contact us.

cebaji may review and update this privacy policy from time to time. Reasons for changes may include: launching new services, legal changes, or changes to our operating practices.

For significant changes, we will:

• Note the update date on this page.
• Notify you via your registered email or through live chat.
• Display a notification on the platform.

If you continue using the cebaji platform after the changes, it will be considered that you have accepted the new policy. If you do not agree with the new policy, you may close your account and stop using the platform.